These Terms & Conditions govern your access to and use of the ek22 platform, including all games, promotions, payment services, and customer support facilities. Please read this document carefully before registering or placing any wager.
Important Notice: By accessing the ek22 platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not agree, you must discontinue use of ek22 immediately.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "Member") and ek22 ("ek22", "we", "us", "our") governing your use of the ek22 platform located at ek22.club and all associated services, including but not limited to sports betting, live casino, slots, crash games, table games, promotions, payment processing, and customer support.
By registering an account, logging in, depositing funds, or participating in any game or promotion offered by ek22, you unconditionally accept these Terms in full. These Terms apply to all forms of access, including desktop browsers, mobile browsers, and any future application interfaces. ek22 reserves the right to update these Terms at any time; continued use of the platform following any update constitutes acceptance of the revised Terms.
These Terms should be read alongside the ek22 Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between the Player and ek22.
Age Requirement: You must be at least 18 years of age to register an account, make a deposit, place a wager, or withdraw funds from ek22. ek22 operates a strict 18+ policy across all products and services. Accounts found to belong to individuals under the age of 18 will be closed immediately, all funds will be returned, and any winnings accrued will be forfeited.
One Account Per Person: Each individual is permitted to hold exactly one ek22 account. You may not register multiple accounts using different mobile numbers, email addresses, payment methods, or identities. Duplicate accounts are treated as a violation of these Terms and will result in the closure of all associated accounts and forfeiture of bonus balances.
Registration Information: You agree to provide accurate, current, and complete information during the registration process. This includes your legal name, date of birth, mobile number, and any other details requested. Providing false or misleading information is a material breach of these Terms.
Verification: ek22 reserves the right to request identity verification documents at any time, including before processing a withdrawal. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued identification. Failure to provide verification documents within the timeframe requested may result in account suspension.
Bangladesh Players: ek22 primarily serves players located in Bangladesh. By registering, you represent that your use of the platform complies with the laws applicable to you in your jurisdiction. ek22 does not accept registrations from jurisdictions where online gambling is explicitly prohibited by local law.
You are solely responsible for maintaining the confidentiality of your ek22 account credentials, including your username, password, and any OTP (one-time password) codes issued to your registered mobile number. ek22 will never ask for your password via email, chat, or phone.
You must notify ek22 support immediately if you suspect that your account has been accessed without your authorisation. ek22 shall not be held liable for losses arising from unauthorised account access where the Player has failed to safeguard their credentials.
Account sharing is strictly prohibited. Your ek22 account is personal to you and must not be operated by, or on behalf of, any third party. Accounts operated by proxy agents, gambling syndicates, or automated bots will be suspended without notice.
You are responsible for all activity that occurs within your account, including all wagers placed, deposits made, and withdrawals requested, regardless of whether those actions were taken by you personally or by a third party who gained access to your account.
Accepted Payment Methods: ek22 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). ek22 does not accept cryptocurrency, third-party payment processors, or cash transactions.
Minimum & Maximum Transactions: The minimum deposit amount is ৳500. Minimum withdrawal amounts and any applicable daily or weekly limits are displayed within your account dashboard at the time of the transaction. ek22 reserves the right to adjust these limits at any time with reasonable notice.
Deposit Processing: Deposits made via bKash, Nagad, and Rocket are credited to your ek22 wallet instantly under normal operating conditions. ek22 is not responsible for delays caused by third-party payment providers, mobile network outages, or bank processing times outside of ek22's control.
Withdrawal Processing: Withdrawal requests to bKash and Nagad are processed within 30 minutes under normal conditions. Withdrawals may be subject to identity verification checks before processing is completed. ek22 reserves the right to request additional verification documents for any withdrawal request.
Currency: All account balances, wagers, winnings, and bonuses are expressed in Bangladeshi Taka (BDT). ek22 does not operate multi-currency accounts. If a deposit is initiated from a non-BDT source, any conversion is handled entirely by the Player's payment provider and ek22 bears no responsibility for exchange rate discrepancies.
Anti-Money Laundering: ek22 is committed to preventing money laundering and the financing of unlawful activity. Deposits must be made from payment methods registered in the Player's own name. Withdrawals will only be processed to the same payment method used for the corresponding deposit, wherever technically possible. ek22 reserves the right to request source-of-funds documentation for any transaction it deems suspicious.
Important: ek22 does not charge fees on standard deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, etc.) may apply their own transaction fees independently of ek22. Players are responsible for checking applicable fees with their payment provider before initiating a transaction.
ek22 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to the specific terms published alongside each promotion, which form part of these Terms when accepted by the Player.
Wagering Requirements: All bonuses awarded by ek22 are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify the number of times a bonus amount must be wagered before a withdrawal can be processed. The applicable wagering multiplier is stated in the terms of each individual promotion. Bonuses may not be withdrawn as cash until wagering requirements are fully satisfied.
Bonus Eligibility: Each promotion specifies its own eligibility criteria, including minimum deposit thresholds, eligible game categories, time limits, and geographic restrictions. ek22 reserves the right to withdraw any bonus offer at any time and to cancel bonus balances that have been awarded in error.
Abuse Prevention: ek22 actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus more than once; placing opposing bets across accounts to guarantee returns; and exploiting promotional terms in a manner inconsistent with normal recreational gambling. Any account found to be engaged in bonus abuse will have its bonus balance forfeited and may be permanently closed.
Maximum Bonus Win: Unless stated otherwise in individual promotion terms, the maximum amount that may be withdrawn from bonus winnings is capped at a value specified in the relevant promotion. Winnings above this cap will be removed from the balance prior to withdrawal processing.
All games offered on the ek22 platform are supplied by internationally licensed studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. Each game is governed by the rules set by its respective studio provider. Players are responsible for reading and understanding the rules of each game before placing a wager.
Random Number Generators: All slot games and electronic table games on ek22 use certified Random Number Generators (RNGs) to determine game outcomes. RNG certifications are maintained by the respective game studios and are subject to independent auditing. ek22 does not alter game outcomes and has no ability to influence RNG results.
Live Casino: Live dealer games are streamed in real time from professional studios operated by Evolution Gaming and Ezugi. Game outcomes are determined by physical actions (card shuffles, roulette wheel spins) performed by live dealers under controlled studio conditions. Technical disruptions during a live game hand will be resolved according to the provider's published rules for incomplete rounds.
Sports Betting: Betting odds on cricket, football, baseball, and other sports are subject to change up until the moment a bet is accepted and confirmed. ek22 reserves the right to void any bet placed on an event where an obvious pricing error has occurred. Settlement of all sports bets is carried out in accordance with the rules published in the Sports Betting section of the ek22 platform.
Disputed Results: In the event of a dispute regarding a game result or bet settlement, the Player must contact ek22 support within 72 hours of the disputed event. ek22's decision, reached after reviewing available game and transaction logs, shall be final and binding.
ek22 is committed to promoting responsible gambling practices among all Players. We recognise that gambling can become harmful and we provide a comprehensive set of tools to help Players manage their activity. Full details are available on the Responsible Gaming page.
Available Tools: Every ek22 member has access to the following responsible gaming features at no cost, directly from their account dashboard:
Self-Exclusion: Players who wish to self-exclude may do so by contacting ek22 support at [email protected]. Self-exclusion requests are processed within 24 hours. Once self-exclusion is active, ek22 will take reasonable steps to prevent the excluded Player from opening a new account during the exclusion period.
Age Verification: ek22 enforces strict age verification to prevent underage gambling. We use registration data, payment verification, and document checks to confirm that all Players are aged 18 or above. If we have reason to believe that a Player is under 18, the account will be suspended immediately pending verification.
Need help? If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, please contact our support team at [email protected] or visit our Responsible Gaming page for guidance and resources. Support is available 24/7 on Bangladesh Standard Time (BST, UTC+6).
The following actions are strictly prohibited on the ek22 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and a permanent ban from the platform:
ek22 cooperates fully with law enforcement authorities and will disclose account information where legally required to do so.
All content on the ek22 platform — including but not limited to the ek22 brand name, logo, website design, text, graphics, game interfaces, audio, and software — is the intellectual property of ek22 or its licensed game studio partners. No part of the platform may be copied, reproduced, distributed, republished, or transmitted in any form without the prior written consent of ek22.
Game content including titles, artwork, soundtracks, and mechanics supplied by Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi remain the exclusive intellectual property of those respective studios. Players are granted a limited, non-transferable, non-exclusive licence to access game content for personal recreational use only.
Any unauthorised use of ek22's intellectual property, including scraping game data, reproducing odds feeds, or cloning the platform interface, constitutes a violation of these Terms and applicable intellectual property law.
The ek22 platform is provided on an "as is" and "as available" basis. While ek22 takes all reasonable steps to ensure platform availability and data integrity, we do not guarantee uninterrupted access or error-free operation at all times.
To the maximum extent permitted by applicable law, ek22 shall not be liable for:
Nothing in these Terms limits ek22's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by applicable law.
ek22 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and use of your personal data as described in that policy.
ek22 uses 256-bit SSL encryption to protect all data transmitted between your device and the ek22 platform. Personal data is stored on secure servers and is never sold to third-party marketing organisations. ek22 may share data with payment providers, identity verification services, and regulatory or law enforcement bodies where required by law or contractual necessity.
Players have the right to request access to the personal data held about them, to request corrections to inaccurate data, and to request deletion of their data subject to legal retention requirements. Such requests should be submitted in writing to [email protected].
Amendments: ek22 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, ek22 will notify registered Players via the email address or mobile number associated with their account, or by displaying a prominent notice on the platform. Continued use of ek22 following the effective date of any amendment constitutes acceptance of the revised Terms.
Termination by Player: You may close your ek22 account at any time by contacting support at [email protected]. Prior to closure, all pending wagering requirements attached to active bonuses must be satisfied, or the bonus balance will be forfeited. Any remaining real-money balance will be returned to your registered payment method following identity verification.
Termination by ek22: ek22 reserves the right to suspend or permanently close any account that is found to be in breach of these Terms, without prior notice where the breach is serious. In cases of suspected fraud or criminal activity, ek22 may freeze account funds pending investigation and may report the matter to relevant authorities.
Governing Language: These Terms are written and published in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.
For all Terms & Conditions enquiries, please contact our support team: [email protected] — available 24/7 on Bangladesh Standard Time (BST, UTC+6). For more information about your rights and our policies, visit our FAQ page.
ek22's Terms & Conditions are designed to protect both Players and the platform — ensuring a fair, secure, and transparent experience for every member.
Your ek22 account is protected by OTP verification, session timeouts, and 256-bit SSL encryption. These Terms establish your responsibilities in keeping credentials safe and ek22's obligations in securing your data on the platform side.
All ek22 games use certified RNG systems and are supplied by internationally licensed studios. These Terms guarantee that ek22 does not manipulate outcomes and that all disputes are resolved through a transparent, documented review process.
Deposit and withdrawal procedures, minimum amounts, processing times, and anti-money laundering checks are all clearly defined. Players in Bangladesh can deposit via bKash, Nagad, Rocket, and Upay with full confidence in the process.
Every ek22 promotion comes with clearly published wagering requirements, eligibility criteria, and expiry dates. These Terms protect Players from hidden bonus conditions and establish ek22's commitment to honest, transparent promotions.
Every Player has the right to set deposit limits, loss limits, and session timers — or to self-exclude entirely. These Terms guarantee access to all responsible gaming tools at no cost, at any time, without penalty or delay.
ek22 commits to notifying Players of any material changes to these Terms before they take effect. You will never be bound by rule changes that were made without reasonable notice — your right to be informed is a core ek22 commitment.
Our support team is available around the clock to help you understand any aspect of the ek22 Terms & Conditions. You can also explore our FAQ for quick answers, or head to the platform to start playing with confidence.
18+ only. Gambling involves financial risk. Please play responsibly.