At ek22, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and what rights you hold over your information as a registered player on our platform.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by ek22 through the ek22.club website and associated services. By registering an account or using the ek22 platform, you acknowledge that you have read and understood this policy. Please also review our Terms & Conditions for the full framework governing your use of ek22.
ek22 ("ek22", "we", "us", "our") operates the online gaming platform at ek22.club, serving players primarily located in Bangladesh. As a platform that handles financial transactions, identity verification, and game participation data, ek22 takes its responsibilities under applicable data protection principles seriously and is committed to handling all personal data with care, transparency, and respect for individual privacy rights.
This Privacy Policy ("Policy") describes the categories of personal data ek22 collects from registered members and visitors ("you", "Player", "User"), the purposes for which that data is processed, the third parties with whom it may be shared, the security measures in place to protect it, and the rights you hold in relation to your personal data.
This Policy should be read alongside the ek22 Terms & Conditions and the Responsible Gaming Policy. Together, these documents form the complete framework governing your relationship with ek22. If you have any questions about this Policy or your personal data, please contact us at [email protected].
ek22 collects personal data from you in several ways: data you provide directly when registering and using the platform, data generated automatically through your use of the platform, and data obtained from third-party identity verification and payment providers. The categories of data we collect include the following:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport number | Provided by you during registration or verification |
| Contact Data | Mobile phone number, email address, residential address | Provided by you during registration or account updates |
| Financial Data | bKash/Nagad/Rocket account numbers, Visa/Mastercard last four digits, transaction history, deposit and withdrawal records | Provided by you and generated through platform transactions |
| Gaming Data | Game session logs, wager amounts, win/loss records, bonus activity, bet history | Automatically generated through your use of ek22 games |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatically collected via server logs and cookies |
| Communications Data | Customer support chat transcripts, email correspondence, feedback submissions | Generated through your communications with the ek22 support team |
| Verification Documents | Scanned copies or photographs of NID cards, passports, utility bills, or bank statements submitted for KYC verification | Provided by you upon request for identity or payment verification |
ek22 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If any such data is inadvertently included in a document you submit for verification, it will not be actively processed beyond the minimum necessary to complete the verification task.
ek22 uses the personal data it collects only for clearly defined, legitimate purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The primary purposes for which we process your data are as follows:
ek22 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of the processing:
ek22 does not sell your personal data to third-party advertisers or data brokers under any circumstances. We may share your data with trusted third parties only where it is necessary to deliver our services, meet our legal obligations, or protect the security of the platform. Categories of recipients include:
Cross-Border Transfers: Some of ek22's service providers, including game studio partners, may be located outside Bangladesh. Where personal data is transferred internationally, ek22 ensures that appropriate safeguards — such as standard contractual clauses or equivalent protections — are in place to protect your data to a standard comparable to that applied within Bangladesh.
The ek22 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to protect your session security, and to gather anonymised analytics data that helps us improve the player experience. A cookie is a small text file stored on your device by your browser.
ek22 uses the following categories of cookies:
You may control cookie settings through your browser's privacy settings. Blocking strictly necessary cookies will impair your ability to log in and use the ek22 platform. Blocking analytics or functional cookies will not affect your access but may result in a less personalised experience.
ek22 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.
ek22 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
While ek22 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security against all threats. You are responsible for maintaining the security of your own account credentials and for notifying ek22 immediately if you suspect unauthorised access to your account.
Security Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, ek22 will notify affected Players without undue delay and will take all necessary steps to contain the breach, assess its impact, and prevent recurrence.
As a registered ek22 player, you hold a number of rights in relation to your personal data. ek22 is committed to honouring these rights promptly and without unnecessary barriers. Your rights include:
You have the right to request a copy of the personal data ek22 holds about you. Requests will be fulfilled within 30 days of receipt, free of charge for reasonable requests.
If any personal data held by ek22 is inaccurate or incomplete, you have the right to request that it be corrected or updated. Contact [email protected] with supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to ek22's legal retention obligations. Certain data must be retained for regulatory compliance and cannot be deleted upon request.
You may request that ek22 restrict the processing of your data in certain circumstances, such as while the accuracy of your data is under dispute or while an objection to processing is being assessed.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that your data be provided to you in a structured, machine-readable format.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing, processing for that purpose will cease immediately.
To exercise any of the above rights, please submit a written request to [email protected]. ek22 will respond within 30 days. In cases where a request is complex or numerous, this period may be extended by a further 30 days, with notice provided to you.
The ek22 platform is strictly intended for adults aged 18 years and above. ek22 does not knowingly collect personal data from individuals under the age of 18. All registration processes include age declaration steps, and accounts are subject to identity verification to confirm that the account holder meets the minimum age requirement.
If ek22 becomes aware that personal data has been collected from an individual under the age of 18, the account will be suspended immediately, the data will be deleted as soon as practicably possible, and any funds held in the account will be returned to the payment method from which they were deposited. Parents or guardians who believe that a minor may have registered an account on ek22 are encouraged to contact [email protected] immediately.
ek22 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, data processing practices, or platform functionality. Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to it — ek22 will notify registered Players via the mobile number or email address associated with their account, or by displaying a prominent notice on the ek22 platform, at least 14 days before the changes take effect.
The date of the most recent update is displayed at the top of this Policy. We encourage you to review this Policy periodically to stay informed about how ek22 protects your data. Your continued use of the platform after any update constitutes your acknowledgement of the revised Policy.
If you have any questions, concerns, or complaints regarding the way ek22 handles your personal data, please contact our dedicated data support team using the details below. We take all privacy enquiries seriously and commit to acknowledging your contact within 2 business days and providing a full response within 30 days.
Data Privacy Contact: Email us at [email protected] with the subject line "Privacy Enquiry". Our support team is available 24/7 on Bangladesh Standard Time (BST, UTC+6). For details on your other rights as a player, visit our FAQ page or review our Terms & Conditions.
From the moment you register to every transaction you make, ek22 applies rigorous data protection practices designed to keep your personal information private, secure, and under your control.
Every connection between your device and the ek22 platform is protected by 256-bit SSL encryption — the same standard used by major international banks. Your login credentials, payment details, and personal data are never transmitted in plain text.
ek22 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing agencies — ever. Your data is used exclusively to deliver our services and meet legal obligations, nothing more.
Every category of data ek22 collects is documented in this Privacy Policy alongside its specific purpose. We do not collect data speculatively — if we hold a piece of information about you, there is a clearly defined reason for it.
You can update your contact details, adjust marketing preferences, and request data access or deletion directly through your ek22 account dashboard or by contacting our support team at any time — no barriers, no delays.
Financial data processed via bKash, Nagad, Rocket, and Upay is handled under strict data minimisation principles. ek22 stores only the minimum payment information required to process transactions and resolve disputes.
ek22 does not hold your data indefinitely. Each category of personal data is subject to a clearly defined retention period, after which it is securely deleted or anonymised in accordance with our data retention schedule.
Your privacy is protected every step of the way. Explore cricket betting, live casino, slots, and more — knowing that your data is handled with the care and security it deserves.
18+ only. Gambling involves financial risk. Please play responsibly.